An Overview of WellCare By Fidelis

Written By: Charlotte Senger
Reviewed By: William Rivers
Published: January 10, 2024
Last updated: January 23, 2024

Wellcare by Fidelis Care is at the forefront of this sector, offering a selection of Medicare plans that offer cost-effective access to a large network of medical professionals.

One of the key aspects of WellCare by Fidelis Care is the range of Medicare plans it offers, including Medicare Advantage, Prescription Drug Plans (PDP), and Dual Eligible Special Needs Plans (D-SNP).[1]

Members enrolled in the Dual Eligible Special Needs Plan also benefit from savings on wholesome food and no pharmaceutical copays, which further promotes their health and fitness.[2]

Knowing your options for Medicare and Dual Advantage plans is more crucial than ever in the ever-changing world of healthcare. At the vanguard of this industry is Wellcare by Fidelis Care, which provides a range of Medicare plans that provide reasonably priced access to an extensive network of medical specialists. This blog explores the features and benefits of WellCare by Fidelis Care in further detail, offering a comprehensive and educational viewpoint.

Understanding Wellcare by Fidelis Care

The distribution of Medicare and Dual plans, which Fidelis Care formerly managed, enters a new era with the launch of Wellcare. The company's ongoing commitment to offering Medicare top-notch coverage from a reliable provider is reflected in this switch to a new brand name. The core objective remains to provide easily accessible, affordably priced healthcare insurance that caters to the diverse needs of its members.

Diverse Range of Medicare Plans

The variety of Medicare plans that WellCare by Fidelis Care provides, such as Medicare Advantage, Prescription Drug Plans (PDP), and Dual Eligible Special Needs Plans (D-SNP), is one of its main features. 

Each plan is tailored to each participant's specific medical needs and financial situation. Whether you're looking for complete coverage, prescription medication benefits, or, for those who qualify, specialty care, Wellcare by Fidelis Care has a plan that works for you.

Expansive Network of Healthcare Professionals

WellCare by Fidelis Care has a large and well-chosen network of physicians, nurses, and experts, which is one of its main advantages. Members of this network are guaranteed access to elite healthcare providers, giving them peace of mind and the knowledge that they will be getting the best care available. The network's emphasis on experience and quality demonstrates Wellcare Fidelis Care's dedication to the health and well-being of its members.

User-Friendly Member Portal

One notable feature is the member site for WellCare by Fidelis Care, which provides a quick and easy manner for members to handle their healthcare needs.[1] Members may easily manage chores like paying bills, producing ID cards, choosing or altering their Primary Care Physician (PCP), and more with this online platform. With the help of this digital application, members will find the healthcare management process more efficient and less time-consuming.

Over-the-Counter (OTC) Benefits and More

The Wellcare Spendables card, which will be introduced by Wellcare by Fidelis Care in 2024, would improve the OTC advantages available to its members. This ground-breaking tool gives members the opportunity to add convenience to their healthcare experience by purchasing qualified over-the-counter products that help treat diseases or injuries. In order to further promote their health and fitness, members enrolled in the Dual Eligible Special Needs Plan also receive savings on nutritious food and zero prescription copays.[2]

Accepting Telemedicine Services

Wellcare by Fidelis Care provides a wide range of telehealth options in response to the growing need for distant healthcare services. Members have 24/7 online access to medical care from New York State-licensed physicians. For people who find it difficult to see a doctor in person, this service is priceless because it guarantees that they will still receive timely and competent

Committed Client Assistance

Customer service is a top concern for Fidelis Care's Wellcare. Members can get help and answers to their questions from informed representatives by calling a toll-free hotline. During extended hours, the customer service team is accessible, offering assistance and direction when needed most.

Entire Coverage and Dedication

Wellcare by Fidelis Care, the Medicare name for Centene Corporation, is an authorized Part D Sponsor and functions as an HMO, PPO, PFFS, and PDP plan under a Medicare contract. Due to the D-SNP plans' agreement with the state Medicaid program, a variety of coverage alternatives are guaranteed. The organization's dedication to upholding high standards of service and coverage is demonstrated by the enrollment requirements for these plans, which are reliant on contract renewal.


More than just a medical provider, Wellcare by Fidelis Care is a partner in helping you understand the intricacies of Medicare and Dual Advantage programs. Wellcare by Fidelis Care is able to accommodate the wide range of needs of its members with its creative member interface, large healthcare network, and variety of plan options. 

It also offers extra perks, including telemedicine services and OTC access. Wellcare by Fidelis Care is committed to providing everyone with high-quality, reasonably priced coverage as the healthcare industry changes, guaranteeing a better, more secure future for its members.

Learn how you can check your balance on the WellCare Flex Card from our resources at Senior Strong.

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Charlotte Senger is a senior discount expert who handles all financial concerns and ensures that seniors are able to save money. She got her bachelor’s degree in Accounting from the University of Texas.
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