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How to Check Your Anthem Flex Card Balance

Written By: Nathan Justice
Reviewed By: William Rivers
Published: May 3, 2023
Last updated: November 5, 2023

Anthem Flex Card is a type of flexible spending account (FSA) card that allows you to pay for eligible healthcare expenses using pre-tax dollars. These expenses can include things like copays, deductibles, prescription medications, and other medical services that are not covered by your health insurance plan.

However, it's important to keep track of your card balance to avoid overspending or running out of funds when you need them the most.

Checking Your Anthem Flex Card Balance Online

By following these simple steps, you can easily check your Anthem Flex Card balance and stay on top of your health spending account.

Step 1: Go to the Anthem website

To begin, head over to the Anthem website. Make sure to visit the official website of Anthem, the company that offers Anthem Flex Cards.

Step 2: Log In To Your Account

Once you've arrived at the Anthem website, click on the "Login" button in the top right-hand corner of the page. Enter your username and password to log in to your account. If you don't have an account, click on the "Register Now" button to create one.

Step 3: Navigate to the "Card Status" tab

After logging in, you'll be taken to your account dashboard. To check your Anthem Flex Card balance, click on the "Card Status" tab. This tab will display your current balance as well as your transaction history.

Step 4: Check Your Balance

Your Anthem Flex Card balance will be displayed on the screen, along with any recent transactions you've made. If you've recently made a purchase with your card, keep in mind that it may take a few days for the balance to update.

Step 5: Contact Customer Service If Needed

If you have any questions or concerns about your balance or transactions, you can contact Anthem customer service by calling the number on the back of your card. A customer service representative will assist you in checking your balance and answering any questions you may have.

It’s recommended to check your balance regularly to make sure you're not overspending or exceeding your available funds.

Checking Your Anthem Flex Card Balance Over the Phone

If you prefer to check your Anthem Flex Card balance over the phone, you can easily do so by following a few simple steps. Here's a guide on how to check your Anthem Flex Card balance over the phone:

Step 1: Locate the Customer Service Number

The customer service number for your Anthem Flex Card is located on the back of the card. It's usually an 800 number, and it's available 24 hours a day, seven days a week.

Step 2: Call the Customer Service Number

Dial the customer service number on the back of your card, and you'll be connected with a representative who can help you check your balance. Be sure to have your card handy, as the representative will likely need some information from it to verify your account.

Step 3: Provide Your Account Information

The customer service representative will likely ask you for your name, card number, and other identifying information to access your account. Be sure to have this information ready before you call.

Step 4: Ask For Your Balance

Once you've provided the representative with your account information, ask them to provide your current balance. They'll be able to tell you how much money is available on your Anthem Flex Card, as well as your transaction history.

Step 5: Ask Any Additional Questions

If you have any questions or concerns about your balance or transactions, don't hesitate to ask the customer service representative. They're there to help you, and they'll be happy to answer any questions you may have.

In summary, checking your Anthem Flex Card balance over the phone is a simple process that can be completed in just a few minutes. By following these steps, you can easily access your account information and stay on top of your health spending account. Similarly, understanding the benefits of the Social Security Flex Card can empower you with financial options and security as you plan for your future.

Ways to Maximize Your Anthem Flex Card

Now that you know how to check your Anthem Flex Card balance over the phone, it's important to understand how you can make the most of your health spending account. Here's a guide on how to maximize your Anthem Flex Card and save money on healthcare expenses throughout the year.

  • Contribute the maximum amount allowed: One of the best ways to maximize your Anthem Flex Card is to contribute the maximum amount allowed by your employer or the IRS. The more money you contribute, the more you'll be able to save on eligible medical expenses throughout the year.

  • Use it for eligible expenses: Make sure you're using your Anthem Flex Card for eligible medical expenses only. Using your card for non-eligible expenses can result in penalties and taxes, so it's important to stay within the guidelines.

  • Plan ahead for large expenses: If you know you'll have a large medical expense coming up, plan ahead and contribute more to your Anthem Flex Card to cover the cost. This can help you avoid unexpected expenses and ensure you have enough funds.

  • Keep track of your balance: Regularly monitor your Anthem Flex Card balance to ensure you have enough funds to cover your medical expenses. If your balance is getting low, consider adjusting your contributions.

  • Submit claims promptly: Be sure to submit your claims promptly to avoid missing any important deadlines. Most claims must be submitted within a certain timeframe, so it's important to stay on top of this to ensure you receive reimbursement for eligible expenses.

Head over to Senior Strong to find out more about valuable healthcare and financial resources for your senior family members.

Frequently Asked Questions

What is Anthem Flex Card?

Anthem Flex Card is a type of flexible spending account (FSA) card that allows you to pay for eligible healthcare expenses using pre-tax dollars.

How do I check my Anthem Flex Card balance?

You can check your Anthem Flex Card balance by visiting the Anthem website and logging in to your account. Once you're logged in, click on the "Card Status" tab to view your current balance and transaction history. You can also check your balance by calling the customer service number on the back of your Anthem Flex Card.

Can I use my Anthem Flex Card for over-the-counter (OTC) medications?

Yes, you can use your Anthem Flex Card for eligible OTC medications, but there are some restrictions. The IRS has specific rules about which OTC medications are eligible for reimbursement, so be sure to check the eligible expenses list or contact customer service for more information.

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Nathan Justice manages community outreach programs and forums that help many senior citizens. He completed a counseling program at the University of Maryland’s Department of Psychology.
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